Privacy Policy

Your Trust, Our Commitment: Understand How We Protect Your Data

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information. By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information, including:

  • Information about your interactions with our website;
  • Your IP address, geographical location, browser type, and operating system;
  • Information you provide during account registration or transactions;
  • Communication content and metadata;
  • Usage data related to our website and services.

Use of Information

We may use your personal information for purposes such as:

  • Administering and improving our website and services;
  • Personalising your experience on our website;
  • Providing services or products you requested;
  • Sending you relevant communications;
  • Understanding our users' behaviour and preferences;
  • Preventing fraud and ensuring website security.

Third-Party Services

We use third-party services, such as Google Analytics and Stripe, to better understand our users' behaviour and process transactions. These services may collect information about your browsing habits and interactions with our website. Please refer to their privacy policies for more information.

Newsletter

We may offer newsletters to provide updates and relevant information. You can unsubscribe from these newsletters at any time by following the provided link.

Error Logs and Telemetry

In order to improve our services and provide a better user experience, we may collect error logs and telemetry data from our applications. This information helps us identify and address technical issues, analyse application performance, and enhance functionality.

Error logs and telemetry data may include technical details about your interactions with our applications, such as error messages, system configuration, and usage patterns. This data is used solely for diagnostic and improvement purposes and is treated with the same level of care as other personal information as outlined in this policy.

Information Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure.

Your Rights

You have the right to access, update, or delete your personal information. You can also object to the processing of your information for certain purposes. Please contact us if you wish to exercise any of these rights.

Changes to this Policy

We may update this policy to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and you should review this policy periodically.

Contact Us

If you have any questions or concerns regarding this policy or how we handle your personal information, please contact us at theteam+privacy@aireforge.com.