Product FAQs

Frequently Asked Questions

Yes, we offer a 14-day free trial for Aireforge Studio. This allows you to explore all the features and benefits without any commitment. Simply sign up on our website to get started. Studio remains available for current use, and customers will have a migration path to SysOptics Desktop when the successor product becomes available.

Aireforge Studio is available today and continues to provide database professionals with tools for managing, analysing and scripting across SQL Server estates. You can download it, start a trial, buy a licence and use it now. Existing licences remain valid for their applicable licence terms, and Studio remains supported for the term of your licence — new development effort is focused on SysOptics, so Studio updates are now maintenance rather than new features.

We are also modernising Studio. SysOptics Desktop is the planned successor to Aireforge Studio: it builds upon parts of the existing technology and will carry forward selected desktop capabilities, including Script/OmniScript, as part of the wider SysOptics platform.

SysOptics is in active development and partner testing, and Studio customers will have an upgrade path to SysOptics Desktop when it becomes available. We have not announced a release date or licensing details yet.

How is billing handled for additional features or plans?

Billing for additional features or plan upgrades is prorated for the remaining period of your current subscription. You'll only be charged for the difference in cost between your current and new plan for the remainder of the subscription term.

Consider upgrading your plan when you need access to more advanced features, additional user accounts, or higher limits on usage that exceed your current plan's offering. Upgrading is simple and can be done at any time through your account settings.

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Secure payment is ensured for all transactions.

Free and trial editions let you fully evaluate the Software before you buy. Refund eligibility, timescales and exclusions are set out in our Refund Policy, which should be read together with our Terms of Service. To request a refund, contact our support team with your order details.

When you switch plans, your billing is adjusted on a prorated basis. This means you'll receive a credit for the unused portion of your current plan, which will then be applied to the cost of the new plan for the remainder of your billing cycle.