Your privacy is important to us. This policy explains how we collect, use, and protect your personal information. By using our website or services, you consent to the practices described in this policy.
Information We Collect
We may collect various types of information, including:
- Information about your interactions with our website;
- Your IP address, geographical location, browser type, and operating system;
- Information you provide during account registration, transactions, or when you contact us for support;
- Communication content and metadata;
- Usage data related to our website and services, including preferences and page interactions.
Use of Information
- Administering and improving our website and services;
- Personalising your experience on our website;
- Providing services or products you requested;
- Sending you relevant communications, including marketing, if you've agreed;
- Understanding our users' behaviour and preferences to enhance our offerings;
- Preventing fraud and ensuring the security of our website.
Legal Basis for Processing
We process your personal information based on consent, contractual necessity, and our legitimate interests, including providing a secure and improved user experience, complying with legal obligations, and for direct marketing.
Third-Party Services
We use third-party services, such as Google Analytics and Stripe, to better understand our users' behaviour and process transactions. These services may collect information about your browsing habits and interactions with our website. We ensure all third-party services comply with our data protection standards.
International Data Transfers
Your personal information may be transferred to, and processed in, countries outside of the European Economic Area (EEA) or your country of residence. We take all necessary measures to ensure that your data is treated securely and in accordance with this privacy policy.
Newsletter
We may offer newsletters to provide updates and relevant information. You can unsubscribe from these newsletters at any time by following the provided link.
Error Logs and Telemetry
We collect error logs and telemetry data for diagnostic and improvement purposes. This data is handled with the same level of care as your personal information.
Information Security
We implement security measures to protect your personal information, including encryption, access controls, and secure data storage. Despite our efforts, no security measures are completely infallible.
Your Rights
You have the right to access, rectify, or erase your personal data, restrict processing, object to processing, and, where applicable, the right to data portability. For any requests or concerns about your data rights, please contact us.
Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us so we can take appropriate measures.
Changes to this Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes and post the updated policy on our website.
Contact Us
If you have any questions or concerns regarding this policy or how we handle your personal information, please contact us at theteam+privacy@aireforge.com.